Privacy policy

PROVENIQ 360 (stylised PROVENIQ°) is a trading name of Provenance 360 Ltd, a company registered in England and Wales. In this policy "we", "us" and "our" refer to Provenance 360 Ltd. We are the data controller for the personal data you share with us through this website and our engagements.

For privacy queries, contact us at privacy@proveniq.co.uk.

• Contact data , name, company, email, phone, and the contents of any message you send us via forms, email, or scheduled calls.
• Project data , information you share so we can scope, design and deliver a project (briefs, documents, screenshots, account access where authorised).
• Usage data , anonymous, aggregated analytics about how visitors interact with this site (pages viewed, device type, referrer). We do not use cross-site advertising trackers.

• Responding to enquiries and scoping potential work.
• Delivering services under a signed engagement, including invoicing.
• Improving this website and our service offering.
• Complying with our legal, accounting and tax obligations.

We rely on (a) your consent when you submit a form or opt in to communications, (b) the necessity to perform a contract with you, (c) our legitimate interests in operating and improving our business, and (d) compliance with legal obligations.

We do not sell personal data. We share it only with trusted processors that help us deliver our service — for example email, hosting and analytics providers , under appropriate data-protection terms, and with regulators or advisors where legally required.

Enquiry data is retained for up to 24 months unless we begin an engagement. Project and financial records are retained for the period required by law (typically 6 years from the end of the engagement).

Under UK GDPR you have the right to access, correct, delete, restrict or object to processing of your personal data, and the right to data portability. Email privacy@proveniq.co.uk to exercise these. You can also lodge a complaint with the Information Commissioner's Office.

This site uses only the cookies strictly necessary to operate, plus anonymous analytics. We do not use third-party advertising cookies. You can disable cookies in your browser at any time.

We may update this policy from time to time. Material changes will be announced on this page with an updated "last updated" date.